Refund Policy
Last updated: February 2026
1. General Refund Policy
At Clyro Tech Solutions, we stand behind our products and services. If you are not completely satisfied with your purchase, we offer refunds under the conditions outlined in this policy. All refund requests must be submitted within the specified timeframe from the date of purchase.
2. Refund Eligibility
To be eligible for a refund, you must meet the following conditions:
- •Your refund request must be submitted within 30 days of purchase.
- •The product or service must be in its original condition.
- •You must provide proof of purchase (invoice or receipt).
- •The issue must not result from misuse or improper installation.
3. Non-Refundable Items
The following items are generally non-refundable:
- •Products purchased on final sale or clearance.
- •Products that have been modified or customized per your request.
- •Digital products that have been downloaded or accessed.
- •Custom or bespoke development services after delivery.
4. Refund Process
To request a refund, please follow these steps:
- 1.Contact our support team at clyrotech1@gmail.com with your order details.
- 2.Include your reason for requesting a refund and any relevant documentation.
- 3.Our team will review your request and respond within 5-7 business days.
- 4.If approved, the refund will be processed to your original payment method.
5. Refund Timeline
Once your refund is approved:
- •Digital products: Refund processed immediately after approval.
- •Physical products: Allow 5-10 business days for processing.
- •Your bank or credit card company may take an additional 3-5 business days to credit your account.
6. Partial Refunds
In cases where a product has been partially used or the license has been utilized, we may issue a partial refund based on our assessment. The refund amount will be communicated to you before processing.
7. Exchanges
If you received a defective or incorrect product, we will replace it free of charge within 30 days of purchase. Please contact our support team with photos and details of the issue.
8. Contact Support
If you have questions about our refund policy or need assistance, please reach out to us:
Email: clyrotech1@gmail.com
Phone: +92 307 6924116
Response time: 24-48 hours
